Privacy Policy

Last updated: June 9, 2024

1. Information We Collect

Luminodal collects information to provide and improve our lead generation services. We collect the following types of information:

Information You Provide

  • Contact information (name, email, phone number)
  • Business information (company name, industry, size)
  • Marketing preferences and target audience criteria
  • Budget and campaign requirements
  • Communications with our support team

Information We Collect Automatically

  • Website usage data and analytics
  • Device and browser information
  • IP address and location data
  • Cookies and similar tracking technologies

Lead Data

  • Contact information of generated leads
  • Professional and demographic information
  • Social media profiles and activity data
  • Engagement and interaction history

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing lead generation and marketing services
  • Qualifying and targeting potential leads
  • Personalizing and optimizing campaigns
  • Communicating about our services and support
  • Analyzing and improving our platform performance
  • Complying with legal obligations
  • Preventing fraud and ensuring security

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

With Your Consent

We share information when you explicitly consent to such sharing.

Service Providers

We work with trusted third-party service providers who assist in delivering our services, including:

  • Cloud hosting and data storage providers
  • Analytics and performance monitoring services
  • Payment processing services
  • Customer support platforms

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights and safety.

4. Data Security

We implement comprehensive security measures to protect your information:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication requirements
  • Employee training on data protection practices
  • Incident response and breach notification procedures

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Retained while your account is active and for 7 years after closure
  • Lead data: Retained for the duration of the service agreement and 3 years thereafter
  • Marketing communications: Until you unsubscribe or request deletion
  • Legal compliance data: As required by applicable laws and regulations

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can request access to your personal information and receive a copy in a portable format.

Correction and Updates

You can request corrections to inaccurate or incomplete information.

Deletion

You can request deletion of your personal information, subject to legal retention requirements.

Opt-Out

You can opt out of marketing communications and certain data processing activities.

Data Processing Restrictions

You can request restrictions on how we process your information in certain circumstances.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns
  • Marketing cookies for personalized advertising
  • Preference cookies to remember your settings

You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Binding corporate rules
  • Certification schemes

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Providing in-app notifications where applicable

12. Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

Abidan Eliab Gandara
CEO, Luminodal
484 Staghorn Dr, Odessa, TX 79765-2594
Email: [email protected]
Phone: +1 (319) 558-7346

13. Compliance

This privacy policy is designed to comply with applicable privacy laws, including:

  • California Consumer Privacy Act (CCPA)
  • General Data Protection Regulation (GDPR)
  • CAN-SPAM Act
  • Other applicable state and federal privacy laws