Terms of Service
Last updated: June 9, 2024
1. Acceptance of Terms
By accessing and using Luminodal's lead generation services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
Luminodal provides lead generation and social marketing services through advanced artificial intelligence and automated outreach systems. Our services include:
- Lead identification and qualification
- Multi-platform social media marketing
- Automated outreach campaigns
- Performance analytics and reporting
- Customer relationship management tools
3. Qualification Process
Access to Luminodal services is subject to a qualification process. We reserve the right to:
- Review and approve all service applications
- Decline service to businesses that do not meet our criteria
- Terminate services if qualification requirements are no longer met
- Modify qualification criteria at our discretion
4. Pricing and Payment Terms
Our services operate on a performance-based pricing model:
- Pricing ranges from $40 to $60 per qualified lead
- Final pricing depends on the advertising channel and lead quality requirements
- Payment is due only for leads that meet your specified qualification criteria
- Invoices are issued monthly and payment is due within 30 days
- All prices are subject to change with 30 days written notice
5. Lead Quality Guarantee
We guarantee that all delivered leads meet the qualification criteria agreed upon during onboarding. If a lead does not meet these criteria:
- You will not be charged for the unqualified lead
- We will investigate and improve our targeting to prevent similar issues
- Disputes must be reported within 7 days of lead delivery
6. Client Responsibilities
As a client, you agree to:
- Provide accurate information about your target audience and qualification criteria
- Respond to leads in a timely and professional manner
- Comply with all applicable laws and regulations in your industry
- Not use our services for illegal, unethical, or spam activities
- Maintain the confidentiality of any proprietary information shared
7. Data Protection and Privacy
We are committed to protecting your data and the data of generated leads:
- All data is handled in accordance with our Privacy Policy
- Lead data is provided exclusively to the paying client
- We implement industry-standard security measures
- Data retention policies are clearly defined and followed
8. Intellectual Property
All intellectual property rights in our platform, algorithms, and methodologies remain with Luminodal. Clients receive a limited license to use our services but do not acquire any ownership rights in our technology or processes.
9. Limitation of Liability
Luminodal's liability is limited to the amount paid for services in the preceding 12 months. We are not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Actions taken by leads or third parties
- Platform downtime or technical issues beyond our control
10. Termination
Either party may terminate this agreement with 30 days written notice. Upon termination:
- All outstanding invoices become immediately due
- Access to our platform will be discontinued
- Data will be retained according to our retention policy
- Confidentiality obligations continue indefinitely
11. Modifications
We reserve the right to modify these terms at any time. Changes will be communicated via email and posted on our website. Continued use of our services after changes constitutes acceptance of the new terms.
12. Governing Law
These terms are governed by the laws of the State of Texas, United States. Any disputes will be resolved through binding arbitration in Odessa, Texas.
13. Contact Information
For questions about these terms, please contact:
Abidan Eliab Gandara
CEO, Luminodal
484 Staghorn Dr, Odessa, TX 79765-2594
Email: [email protected]
Phone: +1 (319) 558-7346